Getting Started

This is a step by step method to guarantee that you get precisely what you are expecting and on-time delivery.

Step 1:

1

Check out our options and prices on the Home page, or Custom Music page. Start thinking about how long each mix can be and the date that you would like to have your custom mix. Gather your 8-count sheet and video for each team. To download our 8-count sheet go to our Downloads page. Then go to the Order Custom Music page and fill out the online form.

The information that you will provide in the Order Custom Music form is important. Please take your time and include anything that is necessary to ensure that you get exactly what you want.

Step 2:

2

You can expect a confirmation email immediately after filling out the Order Form. It will let you know that we have received your music request. In this email, we will also provide you with instructions to send us your video. You may also find these instructions here.

Step 3:

3

Next, we will send you an email with the details of your order, with the exact dates that the order can be filled. If you didn't do so while filling out the order form, an 8-count sheet and video must be sent before the start date of each mix. The start date is 3 weeks before the delivery date.

You will also receive an invoice through PayPal for your deposit. The deposit is half of the total balance of your order. Your delivery date will not be scheduled until the deposit has been paid. The longer you wait to pay the deposit, the higher the risk of losing your delivery date. If you wait to long and your delivery date has been taken, we will try to reschedule your mix as close to the previously scheduled date as possible, but it might be weeks or even months until we have another open date.

Step 4:

4

On delivery date or earlier, we will contact you letting you know that your mix is completed. We will send an invoice for the remaining balance. Once the full amount of your balance is received, we will send you a high quality MP3 of your mix.

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